
B-10 Diagnostics
A-IS-[76 77 78 79]- Ink System Dis-
abled
Ambient temp is out of range for
operation for K (76), C (77), M (78),
or Y (79).
Raise or lower the ambient tempera-
ture until it is within operating range
(see “Specifications” on page A-2).
A-IS-[80 81 82 83]- [color] Heads Not
Loaded With Ink
Printheads for one or more colors do
not have ink loaded.
Fill the affected printheads with ink.
See “Set the Printhead and Camera
Height” on page 5-11.
A-IS-[84 85 86 87]- [color] Ink Sensor
Disconnected
The ink sensor for one or more colors
is disconnected.
Reconnect ink sensor.
A-IS-[88 89 8A 8B] - [color] Air Sensor
Disconnected
The air sensor for one or more colors
is disconnected.
Reconnect air sensor.
A-IS-[90 91 92 93 94] - [color] Pump
Disconnected
The pump for one or more colors is
disconnected.
Reconnect pump and restart printer.
A-IS-[95 96 97 98 99] - [color] Float
Disconnected
The float for one or more colors is dis-
connected.
Reconnect float and restart printer.
A-IS-100 - Excess Ink Bucket Full The excess ink and solvent reservoir
below the supply reservoirs is full.
Empty and dispose of the excess ink
and solvent according to local regula-
tions. Check the left leg bucket and
empty if necessary.
A-IS-[101 102 103 105 107 108 109 110A
11 0 B ] - Ink Counting Not Working
The ink counting mechanism has
failed.
Replace ink counting mechanism.
A-IS-104 - Ink Counting Not Working The ink counting mechanism has
failed.
See Service menu to reset this action.
A-IS-106 - Ink Counting Not Working The ink counting mechanism has
failed.
Check docking station cables.
A-IS-[110 110 C 111 112 ]- Ink Counting
Not Working
The ink counting mechanism has
failed.
Restart the printer. If the problem
persists, contact your Authorized Ser-
vice Provider or Technical Services.
W-IS-[1 2 3 4] - [color] Low Ink Ink reservoir indicated has about 250
ml of ink remaining.
Refill the ink reservoir soon.
W-IS-5 - Cleaning solvent low Cleaning solvent reservoir has about
250 ml of ink remaining.
Refill the reservoir soon.
W-IS-6 Cleaning Solvent Missing
Profiler
Cleaning Solvent profiler is not
detected.
Ensure that the cleaning fluid profiler
is installed.
W-IS-7 Out Of Cleaning Solvent
Cleaning Solvent reservoir is empty.
Refill cleaning fluid reservoir. Purging will be disabled if not
refilled.
W-IS-8 Replace Ink Filters The ink reservoir filters need replac-
ing.
Replace the ink reservoir filters and
the cleaning solvent filter.
W-IS-9 Incorrect Cleaning Solvent
Profiler
The profiler in the Cleaning Solvent
slot is not a cleaning solvent profiler
or is the wrong type.
Replace the profiler with appropriate
Cleaning Solvent profiler.
W-IS-[21 22 23 24 25] -
[color] Needs Profiler and Ink
The profiler and reservoir indicated
are empty.
Refill the reservoir and replace the
profiler.
Table B-1. Actions and Warnings
Code, Message Cause What to Do