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Managing Phone Extensions 95
Source-Based Routing with Direct Requestors
VCX v7.0 allowed you to set up source-based routing that included direct
requestors (see Managing Route Plans
). A direct requestor could be based
on a dialing domain. The VCX v7.1 upgrade procedure creates one or
more phone profiles based on data configured for phones in the VCX
v7.0 system. One data element used by the upgrade procedure is the
default dialing domain.
In VCX v7.1, a route map that includes source-based routing uses a
phone profile instead of a direct requestor.
■ If a v7.0 source-based route used a direct requestor based on the
default dialing domain, the v7.1 upgrade procedure successfully
substitutes the phone profile for the direct requestor in the v7.1 route
map.
■ If a v7.0 source-based route used a direct requestor that was not
based on the default dialing domain, the resulting source-based route
map will not work.
For example, in VCX v7.0 you could configure a source-based route
that used the IP address of a call processor for the direct requestor.
However, it is possible that no phones were configured to use this call
processor as the default dialing domain. In this case, the v7.1 upgrade
procedure will not create a phone profile and there will be no v7.1
substitute for the v7.0 direct requestor. Even if the procedure does
successfully create a phone profile, the v7.1 route map may not
contain the correct routing (IP address) information.
If you have source-based routing configured in a VCX v7.0 system,
after the upgrade to v7.1, examine the route map configuration
section (see Editing a Route Plan
) to see if you need to modify or
create a route map based on v7.1 configuration requirements.
Managing Phone
Extensions
You can create a single phone extension or you can create a range of
extensions. You can also modify phone extensions settings (for example,
the profile assigned to a phone) and delete phone extensions. Phone
extension management tasks are executed on the Phones page,
described in Accessing the Phones Page
.