260 CHAPTER 9: CONFIGURING DIAL PLANS, PATTERNS, AND DIAL RULES
5 Click Save.
The Dial Rules page appears and the new rule is listed.
Deleting Dialing
Rules
You can delete a dial rule that is no longer required by a dial plan.
However, deleting a dial rule removes it from all dial plans to which the
rule is assigned.
To delete a dial rule:
1 Click Dial Rules.
The Dial Rules page appears. See Figure 96
.
2 Use one of the following rule plan delete options:
■ Click Delete in the Action column for the dial rule.
■ To delete multiple dial rules, enter a check mark in the check box
preceding each dial rule you want to delete, then click Delete
Selected.
The Dial Rules page refreshes.
Configuring
Patterns (USERS)
Patterns are used by the VCX call processor to route calls to the correct
destination. For example, in a multi-site VCX system, you can create a dial
rule for each region that includes a site prefix. You then create a pattern
based on the site prefix and create a route plan that associates the
pattern with a route to a specific call processor. See Route
Plan
Configuration Requirements for more information.
Timeout Specify the number of seconds that the phone will
wait for another digit to be dialed before it places the
call.
The default timeout is 5 seconds.
Pattern Specify the pattern used by this dial rule. A pattern is
a pre-defined dial string prefix.
A pattern can be used as a site ID that indicates which
regional or branch call processor should receive a call.
When a dialed string of numbers includes the
configured pattern and meets the minimum and
maximum string length, the phone’s call processor
routes the call to the correct destination.
Table 28 Dial Rule Field Descriptions (continued)
Field Description
