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If the test does not start after applying the sample:
If the meter does not display a message after inserting a test strip:
POSSIBLE CAUSE
Insufficient blood sample
Defective test strip
Sample applied after automatic
shutoff (two minutes after last
user action)
Defective meter
WHA
T TO DO
Repeat the test with a new
test strip and a larger sample.
Repeat the test with a new
test strip.
Repeat the test with a new test
strip; apply sample only when
R
appears on the display.
Call 1 800 663-5521.
POSSIBL
E CAUSE
Need battery
No battery or battery
incorrectly installed
Test strip inserted incorrectly or
incompletely
Defective meter or test strip
WHA
T TO DO
Replace the battery.
Check that the battery is
correctly installed with the
positive “+” side up.
Insert the test strip correctly
with the contact bars end first
and facing up. Push it in until
it will go no further.
Call 1 800 663-5521.
DCO_06052203A_OTU_OB_CAN_EN 2/20/04 1:39 PM Page 57