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Troubleshooting
Problem
Cause
Solution
Flow indicator blinks when water
is not being used.
(Fig. 2)
No read-out in display.
There is a leak in your household
plumbing system.
Electric cord is unplugged.
No electric power at outlet.
Defective transformer (fig. 3).
Defective circuit board.
High ambient temperature.
If tem-
perature exceeds 120°F, display will
blank out. This does not affect the
operation of the controller.
Repair the leak.
Plug in transformer.
(Fig. 1.)
Check power source. Make sure out-
let is not controlled by a switch.
Test with volt meter for 12 VAC at
control. If less than 10 VAC or
greater than 14 VAC, replace trans-
former.
With 12 V AC present at control,
replace computer control.
See Enginerring Specifications,
page 13.
Appliance stays in regeneration.
C4cle display remains "going to
Defective magnet disk.
Foreign object in valve body.
Broken valve assembly. Motor running.
Magnet disk not turning.
Replace magnet disk. (See Fig. 8)
Remove foreign objects from valve
body.
(See Fig. 5)
Repair drive end cap. (See Fig. 8)
Excess water in brine tank.
Restricted, frozen or pinched drain line.
(See Fig. 1)
Plugged brine line, brine line flow
control or air check (See Fig. 9)
Plugged injector assembly.
(See Fig. 6)
Sticking brine refill valve. (See Fig. 9)
Remove restriction, thaw or straighten
drain line..
Clean flow control, air check and
brine line.
(See Fig. 12)
Clean or replace injector assembly.
Replace throat if removed.
Remove brine valve. Lubricate piston
with silicone grease and reassemble.
Not regenerating in proper sequence.
Defective magnet disk.
Defective controller.
Replace magnet disk. (See Fig. 8)
Replace controller.
(See Fig. 3)
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