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PROBLEM
PROBABLE CAUSE
CORRECTIVE EstimateS
6) Print is too light or does not print.
a) Printing on wrong side of the paper.
b) Wrong type of printer paper.
c) Print head is dirty.
a) Make sure paper is inserted to print
on the "shiny" side of the paper.
b) Paper must be thermal paper.
c) Clean the print head by carefully
removing the Paper Cutter. Insert a
clean piece of rough paper (a typical
business card is ideal) between the print
head and rear paper roller.
CAUTION: Do not bend the print head;
pressure on the rear paper roller will
allow the card to be inserted.
7) Printer prints black lines.
a) Low batteries.
b) Bad battery connections.
a) Replace batteries (Refer to page 3).
b) Remove batteries and clean tabs with
isopropyl alcohol (rubbing alcohol).
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