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Problems and Solutions Guide
Scooter was running but Loose wire or loose connectors Check all wires and connectors. Make sure the motor
suddenly stopped harness connector is plugged into the battery, and that
there are no loose wires around the motor.
Tripped thermal fuse Each Power Wheels
®
12 volt 12Ah battery has a built-in
thermal fuse. A thermal fuse may “trip” and shut down
operation of the scooter if the scooter is overloaded or the
driving conditions too severe. The fuse will automatically
reset itself after approximately 25 seconds, allowing the
scooter to resume normal operation. To avoid repeated
automatic shutdowns, do not overload the scooter by
exceeding the 150 lb. maximum weight capacity or by
towing anything behind the scooter. Do not drive up hills or
run into fixed objects, which can cause the wheels to stop
spinning while power is still being supplied to the motor. If a
thermal fuse continually trips, contact your local Power
Wheels
®
authorized service center.
Brake is not properly adjusted If there is a gap between the brake handle and the brake
base, the scooter will not run. You need to adjust the brake
so that it is tight, and there is no gap. Please refer to section
F, Adjusting the Brakes, page 10.
Short run time (less than Undercharged battery Charge the battery. A new battery should have been
1 - 3 hours per charge) charged for at least 18 hours before using the scooter for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connections. Make sure the charger
connector is plugged into the battery, and that the charger
is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact your local Power Wheels
®
authorized
service center. They can test your battery for you.
Battery is old and will not Even with proper care, a rechargeable battery does not
accept full charge last forever. Average battery life is 1 to 3 years depending
on scooter use and use conditions. Replace the battery with
a new Power Wheels
®
12 volt 12 Ah rechargeable battery.
Do not substitute parts.
Tripped thermal fuse Each Power Wheels
®
12 volt 12 Ah battery has a built-in
thermal fuse. A thermal fuse may “trip” and shut down
operation of the scooter if the vehicle is overloaded or the
driving conditions too severe. The fuse will automatically
reset itself after approximately 25 seconds, allowing the
scooter to resume normal operation. To avoid repeated
automatic shutdowns, do not overload the scooter by
exceeding the 150 lb. maximum weight capacity or by
towing anything behind the scooter. Do not drive up hills or
run into fixed objects, which can cause the wheels to stop
spinning while power is still being supplied to the motor.
If a thermal fuse continually trips, contact your local
Power Wheels
®
authorized service center.
Problem Possible Cause Solution