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PROBLEM PROBABLE CAUSE SOLUTION
22
The Active Mode setting
must be equal to or higher
than the Rest Mode
setting
The device may be
interpreting the car’s
motion as activity
The battery may be dead
or depleted
The activity time was not
long enough to activate
the activity sensor
Switching times between
Rest and Active Modes
are variable
Select the Rest Mode setting first, then set the Active
Mode according to your prescription
The device has been designed to be very responsive
to a user’s activity. As a result, the device may interpret
a person sitting in a car, bus, train, elevator or other
forms of mobile transportation as activity. If you are a
passenger, you may choose to adjust the Active Mode
temporarily to equal your Rest Mode. If you are the
driver, consult your physician to see if the Active flow
setting is appropriate. NEVER adjust your settings while
driving.
Replace or recharge the batteries
Continue activity and monitor situation. The Activity light
will illuminate after 3-4 seconds of activity
The time in which the device switches from Active
Mode back to Rest Mode varies depending upon the
length of time the user remains active. The longer
the user remains active, the longer the device takes
to switch back to Rest Mode once the activity has
stopped. This is proper operation of the unit.
TROUBLESHOOTING GUIDE
Increasing Rest
Mode setting
changes Active
Mode setting
Stays in Active
Mode while
riding in an
automobile
The Activity
light does not
illuminate during
motion
Sometimes the
Activity light or
Activity Mode
stays on longer