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11. Warranty and Registration
D-Link Systems, Inc. (“D-Link”) provides this 3-Year warranty for its product only to the person or entity
who originally purchased the product from:
D-Link or its authorized reseller or distributor.
Products purchased and delivered within the fifty United States, the District of Columbia, US
Possessions or Protectorates, US Military Installations, addresses with an APO or FPO.
3-Year Limited Hardware Warranty: D-Link warrants that the hardware portion of the D-Link products
described below (“Hardware”) will be free from material defects in workmanship and materials from the
date of original retail purchase of the Hardware, for the period set forth below applicable to the product
type (“Warranty Period”).
3-Year Limited Warranty for the Product(s) is defined as follows
Hardware (excluding power supplies and fans)
Spare parts and spare kits Ninety (90) days.
D-Link’s sole obligation shall be to repair or replace the defective Hardware at no charge to the original
owner. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The
replacement Hardware need not be new or of an identical make, model or part; D-Link may in its
discretion replace the defective Hardware (or any part thereof) with any reconditioned product that D-Link
reasonably determines is substantially equivalent (or superior) in all material respects to the defective
Hardware. The Warranty Period shall extend for an additional ninety (90) days after any repaired or
replaced Hardware is delivered. If a material defect is incapable of correction, or if D-Link determines in
its sole discretion that it is not practical to repair or replace the defective Hardware, the price paid by the
original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the
defective Hardware. All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase
price is refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”) will
substantially conform to D-Link’s then current functional specifications for the Software, as set forth in the
applicable documentation, from the date of original delivery of the Software for a period of ninety (90)
days (“Warranty Period”), if the Software is properly installed on approved hardware and operated as
contemplated in its documentation. D-Link further warrants that, during the Warranty Period, the magnetic
media on which D-Link delivers the Software will be free of physical defects. D-Link’s sole obligation shall
be to replace the non-conforming Software (or defective media) with software that substantially conforms
to D-Link’s functional specifications for the Software. Except as otherwise agreed by D-Link in writing, the
replacement Software is provided only to the original licensee, and is subject to the terms and conditions
of the license granted by D-Link for the Software. The Warranty Period shall extend for an additional
ninety (90) days after any replacement Software is delivered. If a material non-conformance is incapable
of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-
conforming Software, the price paid by the original licensee for the non-conforming Software will be
refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned to
D-Link. The license granted respecting any Software for which a refund is given automatically terminates.
What You Must Do For Warranty Service:
Registration is conducted via a link on our Web Site (http://www.dlink.com/). Each product purchased
must be individually registered for warranty service within ninety (90) days after it is purchased and/or
licensed.
FAILURE TO PROPERLY TO REGISTER MAY AFFECT THE WARRANTY FOR THIS PRODUCT.
Submitting A Claim. Any claim under this limited warranty must be submitted in writing before the end of
the Warranty Period to an Authorized D-Link Service Office.
The customer must submit as part of the claim a written description of the Hardware defect or
Software nonconformance in sufficient detail to allow D-Link to confirm the same.
The original product owner must obtain a Return Material Authorization (RMA) number from the
Authorized D-Link Service Office and, if requested, provide written proof of purchase of the product
(such as a copy of the dated purchase invoice for the product) before the warranty service is provided.
After an RMA number is issued, the defective product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit, and the
RMA number must be prominently marked on the outside of the package.
The customer is responsible for all shipping charges to and from D-Link (No CODs allowed).
Products sent COD will become the property of D-Link Systems, Inc. Products should be fully insured
by the customer and shipped to D-Link Systems Inc., 53 Discovery Drive, Irvine CA 92618.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product