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Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or
subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate
such changes.
Fax Back Doc 085
ZF301580 Rev A
Printed in the U.S.A.
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The LM-24D will display the mode in which the ACD-10 is operating in. Also,
ringing calls or calls on hold waiting for an agent appear as a fast flashing lamp.
Calls on hold longer than the programmable hold alarm time will flash and war-
ble. Once a call is answered by an agent, it will appear as a solid line lamp.
Stations never put into service (made available) from system power-up will stay
dark. Stations that are in-use or ringing are displayed as a solid lamp. Stations
made unavailable will appear as a lamp that winked off every few seconds.
Note: See the diagram at the right for
display layout.
B. Optional LM-24D Display
LINE 1
NIGHT MODE
LINE 9
LINE 7
LINE 5
LINE 3
LINE 2
DAY (3) MODE
LINE 10
LINE 8
LINE 6
LINE 4
STATION 10
DAY (5) MODE
STATION 18
STATION 16
STATION 14
STATION 12
STATION 11
PROGRAMMING
STATION 19
STATION 17
STATION 15
STATION 13
VIKING©
LINE STATUS MONITOR LM-24D
?
?
Need More Information on the LM-24D?
Call (715) 386-4345 and select 670.
4. Operation
The addition of the ACD-10-EB board allows the ACD-10 to be expanded from 6 to 10 stations, bringing into serv-
ice stations 16, 17, 18 and 19. Normal operation of the ACD-10 remains unchanged. If the “Transfer Only” shunt
is removed, that associated station (when activated) allows only transferred calls to ring through. These can be in
the form of blind transfers, supervised transfers, intercom calls, conference calls and camp-on call transfers.
Since having the shunt removed prevents incoming calls from ringing through, that station can be used as a tie-
line to transfer calls to another phone system, or be used by manager, billing agents or any other personnel that
should not get inbound calls, but is available to receive calls transferred from any agent.
Note: The “Transfer Only” station feature is not available in the ring group protocol.