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Problem Possible cause Solution
You do not use
the appliance
as often as
recommended.
To remove all hairs successfully and to prevent the
hair root from becoming active again, the treatments
have to be repeated once every two weeks for the
rst two months. To ensure that your skin stays smooth
and hair-free, we advise you to repeat the treatment
every four to six weeks. The time between treatments
may vary based on your individual hair regrowth and
also across different body areas. If too many hairs
grow back between treatments, simply shorten the
treatment interval again, but do not treat any area
more often than once every two weeks. When you use
the appliance more frequently than recommended, you
do not increase the effectiveness but you do increase
the risk of skin reactions.
The appliance is
not suitable for
your hair or skin
colour.
Do not use the appliance if your body hair is light
blond, red, grey or white. Do not use the appliance
either if you have very dark skin.
Hair starts to grow again
in some spots on the
treated areas.
You did not make
enough overlaps
when you used
the appliance.
For proper hair-removal results, you have to make
overlaps when you use the appliance. See chapter
‘Using the appliance’, step 11.
Hair starts to grow
again as part of
the natural cycle of
hair growth.
This is normal. It is part of the natural cycle of hair
growth that hair starts growing again. The hairs that
come back, however, tend to be softer and thinner.
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