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Message What it means What to do
You can still perform a blood
glucose test and get an accurate
result. Contact Customer Service
to report this occurrence if this
is not:
1. Your first time use of the
meter, or
2. After you just downloaded
results from your meter.
You can still perform a blood
glucose test and get an accurate
result, but contact Customer
Service to report this occurrence.
No result in memory,
such as the first time
use of the meter or
after a download of all
data to a computer.
or,
Your meter was unable
to recall this result.
This result will not be
included in result
averages.
Your meter was unable
to recall this result.
This result will not be
included in result
averages.
Understanding error
and other messages
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