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If the meter does not display a message after inserting a test strip:
If the test does not start after applying the sample:
PROBABLE CAUSE WHAT TO DO
a. Batteries exhausted. Replace the batteries.
b. Batteries incorrectly Check that the batteries are correctly
installed or absent.
installed with the positive “+” side up.
c. Test strip inserted upside Insert the test strip correctly with the
down or incompletely. contact bars end first and facing up.
d. Defective Meter.
Call LifeScan Customer Care
FreePhone, UK: 0800 121200,
Republic of Ireland: 1800 535676
.
PROBABLE CAUSE WHAT TO DO
a. Insufficient blood sample. Repeat the test with a new test strip
and a larger sample.
b. Defective test strip. Repeat the test with a new test strip.
c. Sample applied after automatic Repeat the test with a new test strip;
shutoff (two minutes after last apply sample only when appears
user action). on the display.
d. Defective Meter.
Call LifeScan Customer Care
FreePhone, UK: 0800 121200,
Republic of Ireland: 1800 535676
.
UK PocketScan OB 10/3/00 4:17 PM Page 36