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SECTION 5—MAINTENANCE AND TROUBLESHOOTING
Zoom
™
300 and Zoom
™
400 26 Part No. 1118395
FIGURE 5.1 - LUBRICATION POINTS
TROUBLESHOOTING
SYMPTOM PROBABLE CAUSE SOLUTION
LIMITED DRIVING
DISTANCE.
Battery not charged long enough.
Batteries weak, won’t hold
charge.
Charge batteries overnight or ensure eight
(8) hours of charge between use.
Replace batteries. Refer to Removing/
Installing the Batteries on Zoom 300 on
page 50 OR Removing/Installing the Batter-
ies on Zoom 400 on page 53.
BATTERIES NOT
CHARGING.
Charger not working.
Battery connections loose.
No current at wall outlet.
Bad connection on charger,
charger cable, plug or internal
wiring problem.
Replace charger. Contact Dealer or a quali-
fied technician.
Check all connections. Secure connections.
Refer to Removing/Installing the Batteries
on Zoom 300 on page 50 OR Removing/
Installing the Batteries on Zoom 400 on
page 53.
Switch another wall outlet.
Replace charger or internal repairs
required. Contact Dealer or a qualified
technician.
BATTERIES DRAW
EXCESSIVE CURRENT
WHEN CHARGING.
Battery failure. Replace batteries. Refer to Removing/
Installing the Batteries on Zoom 300 on
page 50 OR Removing/Installing the Batter-
ies on Zoom 400 on page 53.
BATTERY INDICA-
TOR SHOWS THE
CHARGE LEVEL IS
LOW - TOO SOON
AFTER BEING
RECHARGED.
Charger not working.
Weak batteries.
Have charger checked. Service or replace
the charger. Contact Dealer or a qualified
technician.
Replace batteries. Refer to Removing/
Installing the Batteries on Zoom 300 on
page 50 OR Removing/Installing the Batter-
ies on Zoom 400 on page 53.
SCOOTER WILL NOT
DRIVE.
Brake release lever disengaged.
Batteries require charging.
Key not fully plugged in.
Charger plugged in.
Circuit breaker tripped.
Soft stop engaged. If key is turned
off while driving, the scooter
holds power for 1.5 seconds
slowly decelerating to a stop.
Engage brake release lever. Refer to Brake
Release Lever on page 31.
Charge batteries. Refer to Charging the Bat-
teries on page 58.
Ensure key is inserted fully into keyswitch.
Unplug charger from scooter.
Reset breaker. Refer to Resetting the Cir-
cuit Breaker on page 32. If breaker trips
again, it may indicate need for internal
repairs. Contact Dealer or a qualified tech-
nician.
With key in the off position, wait for 30 sec-
onds and turn key to the on position.