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3.0 Program Support
This section describes the IBM support available for Tivoli ADSM for VM.
3.1 Preventive Service Planning
Before installing Tivoli ADSM for VM, check with your IBM Support Center or use IBMLink (ServiceLink)
to see whether there is additional Preventive Service Planning (PSP) information. To obtain this
information, specify the following UPGRADE and SUBSET values:
3.2 Statement of Support Procedures
Report any difficulties you have using this program to your IBM Support Center. If an APAR is required,
the Support Center will provide the address to which any needed documentation can be sent.
Figure 7 identifies the component ID (COMPID), Retain Release and Field Engineering Service Number
(FESN) for Tivoli ADSM for VM.
Figure 6. PSP Upgrade and Subset ID
Retain
Upgrade SubsetCOMPID Release
565511901 A31 ADSM312 ADSMVM/SES
565511901 A31 ADSM312 yynnRSU
565511901 A31 ADSM312 RSU-BY-LVL
565511901 A31 ADSM312 RSU-BY-APAR
565511901 A31 ADSM312 RSU-BY-PTF
Figure 7. Component IDs
Retain
Component Name FESNCOMPID Release
565511901 A31 Tivoli ADSM for VM 3.1.2 0402385
Copyright IBM Corp. 1992, 1999 7