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support.dell.com Getting Help 8-19
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U.S.A.
(Austin, Texas)
Automated Order-Status System . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-433-9014
AutoTech (Automated technical support) . . . . . . . . . . . . . . .toll free: 1-800-247-9362
Dell Home and Small Business Group:
Customer Technical Support
(Return Material Authorization Numbers). . . . . . . . . . . . . . toll free: 1-800-624-9896
Customer Service
(Credit Return Authorization Numbers) . . . . . . . . . . . . . . . toll free: 1-800-624-9897
National Accounts (systems purchased by established Dell national accounts [have
your account number handy], medical institutions, or value-added resellers [VARs]):
Customer Service and Technical Support
(Return Material Authorization Numbers). . . . . . . . . . . . . . toll free: 1-800-822-8965
Public Americas International (systems purchased by governmental agencies
[local, state, or federal] or educational institutions):
Customer Service and Technical Support
(Return Material Authorization Numbers). . . . . . . . . . . . . . .toll free: 1-800-234-1490
Dell Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-289-3355
toll free: 1-800-879-3355
Spare Parts Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-357-3355
DellWare™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-753-7201
DellWare FaxBack Service . . . . . . . . . . . . . . . . . . . 512. . . . . . . . . . . . . . . .728-1681
Fee-Based Technical Support . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9005
Sales (Catalogs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-426-5150
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-727-8320
TechFax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-950-1329
TechConnect BBS. . . . . . . . . . . . . . . . . . . . . . . . . . 512. . . . . . . . . . . . . . . 728-8528
Dell Services for the Deaf, Hard-of-
Hearing, or Speech-Impaired . . . . . . . . . . toll free: 1-877-DELLTTY (1-877-335-5889)
Switchboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512338-4400
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