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DR
®
TRIMMER/MOWER
™
Safety & Operating Instructions 33
Chapter 6: Troubleshooting and WarrantyChapter 6: Troubleshooting and Warranty
Most problems are easy to fix. Consult the troubleshooting table for common problems and
their solutions. If you continue to experience problems call Country Home Products, Inc. for
support.
Troubleshooting Table
SYMPTOM POSSIBLE CAUSE
The engine won’t start
manually.
(Please refer to the
engine manufacture’s
owner’s manual for
engine-specific
procedures.)
⇒ Are you priming? Push the primer bulb 3 to 5 times, releasing completely
each time.
⇒ Are you using fresh, clean gas? If the gas is old, change it. Use a fuel
stabilizer if you keep gas longer than two months.
⇒ Does the engine have the right amount of clean oil? If the oil is dirty,
change it following the procedure in the engine manufacturer’s owner’s
manual.
⇒ Is the spark plug clean? If the spark plug is dirty or cracked, change it. If
it’s oily, leave it out, hold a rag over the plug hole and pull the recoil cord
several times to blow out any oil in the cylinder, then wipe off the plug
and reinsert it.
⇒ Is the air filter clean? If it’s dirty, change it following the procedure in the
engine manufacturer’s owner’s manual.
⇒ Is the throttle cable attached to the engine and moving freely?
⇒ If your engine still won’t start, call 1(800)DR-OWNER (376-9637) for
assistance.
The engine won’t start
using electric-start.
(Please refer to the
engine manufacturer’s
owner’s manual for
engine-specific
procedures.)
⇒ Have you checked all the items under the section called Electric Starting
on page 13? If not, do so now.
⇒ Is your battery charged? Check it yourself or at a gas station. If it’s low,
charge it with a 12-volt, 1 to 2 amp trickle charger. If you don’t use your
trimmer for at least 45 minutes at a time, the battery may need to be
periodically charged. See the Battery Care section on page 25.
⇒ If your battery is charged and your DR
still won’t start, call 1(800)DR-
OWNER (376-9637) for assistance.
WARNING! Before performing any maintenance procedure, stop the
engine and disconnect the spark plug wire.