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15
www.ascensia.co.uk
WHAT YOU SEE WHAT IT MEANS WHAT YOU SHOULD DO
(will remain
on the display)
Low batteries Replace the batteries as
soon as possible.
(will fl ash for 10
seconds then
the meter will
turn off)
Dead batteries Replace the batteries.
E1
Temperature out
of range
Move to an area that is
within the operating range
for the meter: 5°C – 45°C.
Let the meter adjust to this
temperature for twenty
minutes before testing.
E2
The test strip has
not fi lled enough
for an accurate test.
Remove the test strip
and retest using a new
test strip.
E3
The meter is sensing
a used test strip.
Remove the test strip and
retest using a new test
strip. Wait until you see the
fl ashing blood drop on the
display before adding the
blood sample.
E4
Test strip not
inserted correctly.
Remove and reinsert the
test strip properly (see
page 8).
E5 E12
E6 E13
E8 E14
E9
Potential software
or hardware issue
Remove the test strip
and retest using a new
test strip. If you continue
to have problems, contact
Bayer Customer Service.
If you do not resolve the problem, contact Bayer Customer
Service at 0845 600 6030 in the UK or 1 890 920 111 in Ireland.
Error Codes and Symbols
Error Codes and Symbols: