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1-800-348-8100
IMPORTANT:
• Speak to a Customer Service Representative before returning
your Meter for any reason. He/she will give you the informa-
tion needed to get your problem handled correctly and
efficiently.
• Have your Ascensia
E
LITE
™
XL
Meter, Ascensia
E
LITE
™ Check
Strip, and a box of Ascensia
E
LITE
™ Test Strips (including the
Code Strip) nearby when you phone. It would also be helpful
to have a bottle of Ascensia
E
LITE
™ Normal Control available.
• Fill out the check list on the following page before calling!
If attempts to correct a problem fail, please call
our Customer Service Department. We have trained
specialists to assist you.