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11 Meter and Test Strip Problems
24
MESSAGE CAUSE SOLUTION
Blood glucose or
Control Test results
are inconsistent, or
Control Test results
are not within the
specified range.
1. Not enough
blood or
Control Solution
is drawn into
the Test Strip.
2. Test Strips and/or
Control Solution
products have
passed their
expiration date.
3. Deteriorated
Test Strip
caused by heat
or humidity.
4. Meter, Control
Solution and/or
Test Strip are
not at room
temperature
when used.
1. Rerun test with new Test
Strip and apply sufficient
sample to fill Test Strip.
Hold TEST END to sample
until after the “beep”.
2. Obtain new Test Strips
and/or Control Solution
that are within their expira-
tion date.
3. Run a Control Test using a
new Test Strip. If results
are still out of range,
replace carton of Test
Strips. See carton for
proper storage instructions.
4. Allow time for Meter,
Control Solution and/or
Test Strips to come to room
temperature before use.
RIGHT
(filled)
IMPORTANT: To have accurate test results,
sufficient sample to fill the reaction chamber
is needed. The following drawings show how
a Test Strip looks when filled and not filled.
WRONG
(not filled)