Issue Cause Solution
Printer is on, but nothing prints The printer Ready indicator light
is not lit.
Press P
AUSE
/R
ESUME
to return
the printer to the Ready state.
The top cover is not closed
properly.
Close the top cover firmly.
The Data indicator light is
flashing.
The printer is probably still
receiving data. Wait for the Data
indicator to stop flashing.
REPLACE <COLOR>
CARTRIDGE appears on the
printer display.
Replace the print cartridge
specified on the printer display.
A printer message other than
Ready appears on the printer
control panel.
See Control panel messages.
The parallel port may have a
DOS timeout error.
Add a MODE command to the
AUTOEXEC.BAT file. See the
DOS manual for additional
information.
The PS (PostScript Emulation)
personality is not selected.
Select PS or AUTO for the
printer language. See
Changing
printer control panel
configuration settings.
The correct driver is not
selected in the software
application or printer driver.
Select the driver for PostScript
Emulation for this printer in the
software application or printer
driver.
The printer is not properly
configured.
See Changing printer control
panel configuration settings.
The computer port is not
configured or is not working
properly.
Run another peripheral
connected to this port to verify
that the port is working properly.
The printer has not been
correctly named for the network
or for a Macintosh.
Use the appropriate utility to
name the printer on the
network. For Macintosh, name
the printer from within the
Chooser menu.
172 Chapter 8 Problemsolving ENWW
