Control panel message Description Recommended action
59.X
PRINTER ERROR
For help press
alternates with
59.X
PRINTER ERROR
To continue
turn off then on
A printer motor error has occurred. 1. Turn the printer off and then back
on.
2. If the message persists, contact
HP Support.
Note
This message might also appear if the
transfer unit is missing or incorrectly
installed. Ensure that the transfer unit is
correctly installed.
62 NO SYSTEM
To continue
turn off then on
No system was found. 1. Turn the printer off and then back
on.
2. If the message persists, contact
HP Support.
64 PRINTER ERROR
For help press
alternates with
64 PRINTER ERROR
To continue
turn off then on
Scan buffer error. 1. Turn the printer off and then back
on.
2. If the message persists, contact
HP Support.
68.X PERMANENT
STORAGE ERROR
For help press
alternates with
68.X PERMANENT
STORAGE ERROR
To continue
press
One or more printer settings saved in the
non-volatile storage device is invalid and
has been reset to its factory default.
Pressing the
button should clear the
message. Printing can continue, but
there may be unexpected behavior.
1. Press to continue.
2. Turn the printer off and then back
on.
3. If the message persists, contact
HP Support.
68.X PERMANENT
STORAGE FULL
For help press
alternates with
68.X PERMANENT
STORAGE FULL
To continue
press
A non-volatile storage device is full.
Pressing the
button should clear the
message. Printing can continue, but
there may be unexpected behavior.
0 for onboard NVRAM
X Description
1 for removable disk (flash or hard)
1. Press to continue.
2. For 68.0 errors, turn the printer off
and then back on.
3. If a 68.0 error persists, contact
HP Support.
4. For 68.1 errors, use the HP Web
Jetadmin software to delete files
from the disk drive.
5. For 68.1 errors that persist, contact
HP Support.
138 Chapter 8 Problemsolving ENWW
