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English 7
Problem/Possible cause Solution
Displays message: No tube, please check your tube is connected
Flow is high because air tubing
is not connected properly.
Note: The tube disconnection
check may not operate when an
antibacterial filter is used.
Connect the air tubing firmly at both ends.
Displays message: Tube blocked, please check your tube
Air tubing is blocked.
Check your air tubing and remove any blockages. Disconnect the
power cord and then reconnect it to restart the device.
Displays message: High leak, please check system setup and all connections
There is excessive leak.
Note: If Leak Alert is enabled,
an audible alert is activated and
a high leak message is
displayed.
Adjust position of mask and headgear.
Connect the air tubing firmly at both ends.
The following message is displayed on the LCD after you try to update settings or copy data to
the SD card: Card error, please remove SD card and contact service provider
SD card is not inserted correctly. Ensure that the SD card is inserted correctly.
You may have removed the
SD card before settings were
copied to the device.
Reinsert the SD card and wait for the Home screen or the
"Settings updated successfully, press any key" message to
appear on the LCD.
Note: This message only appears once. If you re-insert the SD card
after you have updated your settings, the message will not be re-
displayed.
The following message is NOT displayed on the LCD after you try to update the settings using
the SD card: Settings updated successfully, press any key
The settings were not updated. Contact your clinician/service provider immediately.