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X. BASIC TROUBLESHOOTING
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because
the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
DIAGNOSTIC FLASH CODES
The diagnostic flash codes for your scooter are designed to help you perform basic troubleshooting quickly and
easily. A diagnostic flash code will flash from the status LED in the event one of the conditions listed below develops.
NOTE: Your scooter will not run unless the flash code condition is resolved and the scooter has been
turned off then turned back on.
What if all the systems on my scooter seem to be “dead”?
! Make certain that the key is in the “on” position.
! Check that the batteries are fully charged.
! Push in the main circuit breaker reset button. See V. “Your Scooter.”
! Make certain that both batteries are seated properly.
! Make sure that the front-to-rear harness is firmly connected. See IX. “Disassembly and Assembly.”
! Be sure the power down timer feature hasn’t been activated. See VII. “Operation.”
What if my scooter does not move when I press the throttle control lever?
! When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the motor/
transaxle assembly is cut.
! Push back on the manual freewheel lever, turn the scooter off, and then turn the scooter on to return to normal
scooter operation.
FLASH CODE CONDITION SOLUTION
! !
(2)
Battery voltage is too low to operate the
scooter.
Charge fully until charger and any meters
indicate completion.
! ! !
(3)
Battery voltage is too high to operate the
scooter.
Contact your authorized Pride Provider for
assistance.
! ! ! ! !
(5)
Solenoid brake trip. The manual freewheel
lever may be in the freewheel position.
Remove the key, then push the manual freewheel
lever to the drive position, restart your scooter.
! ! ! ! ! !
(6)
Throttle trip. The throttle control lever
may have been depressed while inserting
the key.
Release the throttle control lever completely,
then reinsert the key.
! ! ! ! ! ! !
(7)
Throttle trip. Throttle potentiometer fault
or speed potentiometer fault.
Contact your authorized Pride Provider for
assistance.
! ! ! ! ! ! ! !
(8)
The scooter’s motor is disconnected.
Contact your authorized Pride Provider for
assistance.
! ! ! ! ! ! ! ! !
(9)
Possible controller trip. You may be
attempting to install the battery pack while
the key is inserted or the motor controller
may be in overheat protective mode.
Shut down your scooter for a minimum of
several minutes to allow the controller to cool.
Or, try reinserting the key into the key switch.