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6. Handling Errors and Problems
Symptom Cause Correction
No display appears when
the O/I START button is
pressed.
Batteries are empty.
Replace with new
batteries.
Batteries were
inserted incorrectly.
Insert the batteries
with the correct [+]
[-] polarity.
Cannot measure or read-
ings are too high.
Are you holding the
wrist cuff at heart
level?
Measure while in
the correct posture.
Is the Right Wrist
Measurement set-
ting appropriate?
Make sure that the
setting is set cor-
rectly for the wrist
being used to take
the measurement.
(See “3.2 Taking a
Reading” on p. 14.)
Is the cuff wrapped
snugly around the
wrist?
Wrap the cuff cor-
rectly.
Are your arms and
shoulders tense?
Relax and try taking
the measurement
again.
Have you been talk-
ing or moving your
hands during mea-
surement?
Keep still and do
not talk during mea-
surement.
There is no pressure but a
reading still appears when
the O/I START button is
pressed.
You are in memory
mode.
Turn power off once
and restart mea-
surement.
The blood pressure is dif-
ferent each time. The read-
ing is extremely low (or
high).
Blood pressure readings constantly vary
with time of measurement and nervous
condition. Take deep breaths to relax
before taking a measurement.
(See “5. Quick Reference Guide” on
p. 21.)
HEM600-E.book Page 22 Thursday, November 13, 2008 10:26 AM