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Gathering configuration information ................................................................................... 19
Troubleshooting applications ............................................................................................. 19
Failure symptoms .............................................................................................................. 20
Resolution .......................................................................................................................... 20
Adding a program .............................................................................................. 20
Adding a port ..................................................................................................... 21
Citrix Program Neighborhood ............................................................................................................. 22
Remote Desktop Connection ............................................................................................................. 23
HP PC Session Allocation Manager (SAM) Client ............................................................................. 24
TeemNT Terminal Emulation ............................................................................................................. 25
Altiris Client Agent .............................................................................................................................. 26
Microsoft Internet Explorer ................................................................................................................. 26
Windows Media Player 11 .................................................................................................................. 26
Macromedia Flash Player ................................................................................................................... 27
4 Control Panel extended selections
Enhanced Write Filter Manager .......................................................................................................... 29
Enhanced Write Filter Manager command line control ...................................................... 29
Enhanced Write Filter user interface ................................................................................. 30
Enhanced Write Filter status tool ....................................................................................... 31
HP RAMDisk ...................................................................................................................................... 32
HP DHCP Settings Update Client ...................................................................................................... 33
HP ThinState Capture ........................................................................................................................ 34
HP ThinState Deploy ......................................................................................................... 37
5 Administration and image upgrades
Altiris Deployment Solution software .................................................................................................. 38
Add-on upgrades ............................................................................................................... 38
Image upgrades ................................................................................................................. 38
HP ThinState Capture and Deploy .................................................................................... 38
HP Compaq Thin Client Imaging Tool ................................................................................................ 39
HP Universal Print Driver for Thin Clients Add-on .............................................................................. 39
6 Peripherals
Printers ............................................................................................................................................... 40
Adding printers-using generic text-only print driver ........................................................... 40
Using manufacturer print drivers ........................................................................................ 41
Audio .................................................................................................................................................. 41
Index ................................................................................................................................................................... 42
vi ENWW