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ENGLISH 11
Troubleshooting
Problem Probable cause Corrective action
Batteries are drained. Replace all batteries with new
ones.
Nothing appears
in the display,
even when the
power is turned
on.
Battery terminals are not in
the correct position.
Place the batteries with
negative and positive
terminals matching those
indicated in the battery
compartment.
The cuff will not
inflate.
Battery voltage is too low.
( , LOW BATTERY
mark appears). If the
batteries are drained, the
mark does not appear.
Replace all batteries with new
ones.
The cuff is not fastened
properly.
Fasten the cuff correctly.
You moved your arm or
body during the
measurement.
Make sure you remain very
still and quiet during the
measurement.
The cuff position is not
correct.
Adjust the cuff position.
Raise your hand so that the
cuff is at the same level as
your heart.
The device will
not measure.
Readings are
too high or too
low.
If you have a very weak or
irregular heat beat, the device
may have difficulty in deter-
mining your blood pressure.
The value is different from
that measured at a clinic
or doctor’s office.
See “3. Why measure blood
pressure at home” on page 9.
Other
Remove the batteries. Place
them back in correctly, and try
the measurement again.
Note
If the actions described above do not solve the problem, contact the dealer.