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11
Troubleshooting
General problems
Problem Description & Solution
The phone does not turn
on
The battery is completely
discharged. Recharge it fully.
“The SIM card is
missing. You can still
make emergency calls if
your service provider
supports it” displays
Check that the SIM card has
been correctly installed.
The bars next to
disappear
If you have just turned on your
phone, wait for about 2
minutes, until your phone finds
the network and receives a
signal from the network.
If you are in a tunnel or in an
elevator, the phone may not be
able to receive the network
signal properly. Move to an
open place.
This may appear when you
move between different service
areas. It is normal.
The display is not clear In direct sunlight, you may not
be able to see the display
clearly. Moving to a place with
different lighting should solve
this problem.
