143
Symptom Explanation/Solution
There is a time difference
between the point where you
press Recording start/stop
button and the point where the
recorded video starts/stops.
• On your camcorder, there may be a slight time
delay between the point when you press Recording
start/stop button and the actual point where the
recorded video starts/stops. This is not an error.
The aspect ratio (16:9/4:3) of a
video cannot be changed.
• The aspect ratio of a video at 16:9 cannot be
changed to 4:3.
Horizontal stripes appear on the
images.
• This occurs when recording images under a
fluorescent lamp, sodium lamp, or mercury lamp.
This is not a malfunction.
Storage Media
Symptom Explanation/Solution
Memory card functions are not
operable.
• Insert a memory card into your camcorder properly.
page 37
• If you use a memory card formatted on a computer,
format it again directly on your camcorder.
page 100
Image cannot be moved or
deleted.
• Release the lock on the write-protect tab of the
memory card (SDHC/SD memory card), if any.
page 39
• You cannot move or delete the protected images.
Release the protection of the image on the device.
page 39
You cannot format the memory
card.
• Release the lock on the write-protect tab of the
memory card (SDHC/SD memory card), if any.
page 39
• The memory card is not supported on your
camcorder or card has some problems.
The data file name is not
indicated correctly.
• The file may be corrupted.
• The file format is not supported by your camcorder.
• Only the file name is displayed if the directory
structure complies with the international standard.
TROUBLESHOOTING
