Troubleshooting Guide
Message Cause and Action
A 163 error appears and
then the
Date and Time
window appears.
.12.31
1998
Neither the date nor the time is set in the computer.
Set the date and time by typing or clicking on
or to set the values; then
click on OK.
If both the power-on password and supervisor password are set, do the
following:
1. Power on the computer.
The password prompt appears after the error code.
2. Type the supervisor password, not the power-on password.
An error window appears.
3. Click on OK or press Enter.
4. Set the time and date in the next window; then press Enter.
The system restarts.
Note: If the power-on password is rejected, reset the power-on password using
Easy-Setup.
The power-on password
prompt
A power-on password or supervisor password is set. Type the correct password
and press Enter to use the computer (see page 96).
If the power-on password is not accepted, a supervisor password might have
been set. Type the supervisor password and press Enter.
If you still have a problem, have the computer serviced.
The hard disk password
prompt
A hard disk password is set. Type the correct password and press Enter to use
the computer (see page 96).
If you still have a problem, have the computer serviced.
The “Test” submenu
Exit
Restart
Start
SystemBoardMemory Display
HDD-1FDD-1
Parallel
PCMCIA-1
PCMCIA-2FDD-2HDD-2
HDD-3
Serial
CDROM
DSP
Audio
Infrared
Select the Start icon and follow the instructions to test your system.
If you cannot complete the test, have the computer serviced.
If the test does not find the problem but the problem persists, see if you can
find your problem in the troubleshooting charts.
If the test ends in an error, note the error code and have the computer
serviced.
Chapter 4. Solving Computer Problems 129
