Contents
Installation Guide v
Run the instmsgs.ebf script..................................................... 71
Restoring functionality in Adaptive Server............................... 72
Reenabling Replication Server................................................ 74
Reenabling auditing................................................................. 77
Shutting down SySAM servers................................................ 78
Upgrading Backup Server, Monitor Server, and XP Server........... 78
Upgrading Job Scheduler............................................................... 79
Upgrading Job Scheduler templates ....................................... 80
Upgrading high availability ............................................................. 84
Migrating from 32-bit to 64-bit versions.......................................... 86
Recovering from a failed upgrade.................................................. 88
CHAPTER 6 Troubleshooting SySAM Issues .................................................. 91
Calling Sybase technical support for SySAM-related issues ......... 91
Where to look for SySAM-related errors ........................................ 92
Troubleshooting SySAM ................................................................ 93
SySAM grace mode ....................................................................... 98
SySAM grace period ...................................................................... 99
Enabling and changing e-mail notifications.................................... 99
CHAPTER 7 Troubleshooting.......................................................................... 101
Overview ...................................................................................... 101
Error log locations ........................................................................ 103
Solutions to common installation problems.................................. 104
Adaptive Server fails to start ................................................. 104
The Installer fails to start ....................................................... 104
Stopping Adaptive Server after a failure................................ 104
Recovering from a failed installation ..................................... 105
If Adaptive Server fails the pre-upgrade eligibility test .......... 106
Recovering from a failed upgrade ......................................... 106
Upgrading compiled objects with dbcc upgrade_object............... 109
Finding compiled object errors before production ................. 110
Using dbcc upgrade_object................................................... 113
Using database dumps in upgrades...................................... 116
Determining whether a compiled object has been upgraded 117
CHAPTER 8 Removing Adaptive Server ........................................................ 119
Uninstalling Adaptive Server 15.0.2............................................. 119
Removing an old server ............................................................... 120
APPENDIX A Alternative Installation Methods................................................ 123
Installation on consoles (non-GUI mode)..................................... 123
