Solutions to common installation problems
104 Adaptive Server Enterprise
Table 7-3: Default locations for error log files
Solutions to common installation problems
If this section does not describe the problem you are experiencing, see the
Error Messages and Troubleshooting Guide.
Adaptive Server fails to start
The shared memory of the operating system may not be set high enough.
To correct the problem, see Chapter 2, “Installing Adaptive Server” for
instructions on adjusting the shared memory value. Restart the installation or
upgrade process.
The Installer fails to start
If the Installer does not start, restart it, using:
"setupConsole.exe"
This displays any error messages to the console which user can then correct.
Stopping Adaptive Server after a failure
If the installation or upgrade session fails after you start Adaptive Server, try
using Sybase Central to shut down the server. If Sybase Central cannot shut
down the server, use the
shutdown command:
Product Error log location
Adaptive Server %SYBASE%\%SYBASE_ASE%\install\<servername>.log
Backup Server %SYBASE%\%SYBASE_ASE%\install\<servername>.log
Monitor Server %SYBASE%\%SYBASE_ASE%\install\<servername>.log
Historical Server %SYBASE%\%SYBASE_ASE%\install\<servername>.log
