AUTODESK CIVIL 3D CAD MANAGER’S GUIDE
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Chapter 8: Support Resources
This chapter lists resources supporting Autodesk Civil 3D software. The amount of
support you need depends on your level of in-house technical expertise, the nature of the
problems, and the personnel and time resources you can commit to support. For many
issues, you can easily find the answers using these resources
Free Support Resources
Knowledge Base
The Autodesk Knowledge Base is the first place to look for support. Refer your clients to
the Autodesk Civil 3D main Support page. This site lists current hot topics and has a
searchable database of past issues and resolutions.
To access the Knowledge Base, go to www.autodesk.com/civil3d and click Support.
Discussion Groups
Autodesk-sponsored discussion groups provide an environment where Autodesk product
users and industry partners can ask questions and share information about Autodesk
products. Discussion group topics are publicly available worldwide. Autodesk encourages
you to participate by posting questions or providing input or answers to questions from
other users.
To participate in discussion groups, go to: http://discussion.autodesk.com.
Webcasts
Weekly Autodesk Civil 3D webcasts highlight Civil 3D features, tips, and tricks. Presenters
include members of Autodesk Civil product management and development teams. Civil
3D webcasts take place every Friday from 12 noon to 1 p.m. Eastern time. All sessions
are recorded and archived on the Civil 3D website.
For more information about Civil 3D webcasts, go to www.autodesk.com/civil3d and click
View Free Webcasts.
White Papers
As you move to Autodesk Civil 3D software, check out the variety of white papers that
address key questions, discuss the options, recommend procedures for using Autodesk
Civil 3D, and show compelling return on investment (ROI) findings. You’ll also find several
comparative analysis white papers.
For more information about Civil 3D white papers, go to www.autodesk.com/civil3d and
click White Papers.
Autodesk Civil 3D 2007 Readme
Located on the installation disc, the Readme file contains important information about the
release of Autodesk Civil 3D 2007 that may not be included in the printed documentation
or help file. Because Civil 3D is built on AutoCAD and Autodesk Map
®
3D software
platforms, items about those products are also included in this file.
