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34 Jazzy 1120
2000
VIII. OPERATION
TROUBLE CODES
Your controller is programmed to detect faults within its own system. If something happens to the controller system
that prevents your Jazzy from operating, you should see a trouble code. This is indicated by the System Status
Indicator flashing a number of times, then pausing for two seconds, then flashing again. Faults that affect the safety
of your Jazzy cause the chair to stop, while others allow the Jazzy to operate. Some trouble codes stop if the
condition corrects itself. Others can only be cleared by powering down the chair, then powering it up again.
Before you perform any of the electrical connection corrective actions listed in the following table, make sure that
you have fully charged batteries and you power down the system. In each case, if the corrective action does not
work, contact your authorized Pride provider or service center.
Code Title Corrective Action
1 DX Module Fault Turn the controller off, then on again. If this does not work, check the
connections at the joystick, the power module, and any other accessory module
that your Jazzy may have. If this still does not work, contact your local Pride
provider.
2 DX Accessory Fault Power down the Jazzy and check all the connections to your accessories. You
may have a shorted circuit in one of these connections (e.g., a light bulb is
shorted or open).
3 Left Motor Fault Check the connection between the power module and the left motor. There may
be a short or bad connection. The motor itself may be bad.
4 Right Motor Fault Check the connection between the power module and the right motor. There
may be a short or bad connection. The motor itself may be bad.
5 Left Park Brake Fault Check the connection between the power module and the left motor. There may
be a short or bad connection.
6 Right Park Brake Fault Check the connection between the power module and the right motor. There
may be a short or bad connection.
7 Low Battery Fault Check the battery connections and terminals. Check that the circuit breaker is
not tripped. Reset it if necessary.
8 Overvoltage Fault Contact your service center.
9 CANL Fault Contact your service center.
10 CANH Fault Contact your service center.
11 Stall Timeout Fault Turn the system off, then turn it on again.
12 Module Mismatch Contact your service center.