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29Philips Lifeline 6900/6800/AT Series User’s Manual
Personal Help Button
What happens if I push my Personal Help Button and
I can’t get to the phone or Communicator?
Stay where you are. Your Lifeline Communicator contains a highly
sensitive microphone and a loud speaker. If you still can’t hear it or
answer the Lifeline Personal Response Associate, Lifeline will place
a call to your home. If there is no answer, Lifeline will immediately
send emergency services.
Does the Personal Help Button have a battery?
Yes, each Personal Help Button has a battery that can only be
replaced by Philips Lifeline in the factory. The Personal Help
Button will automatically send a signal to Philips Lifeline when
the battery needs to be replaced, and someone from Subscriber
Services will contact you about the replacement.
What’s the difference between the “Slimline” and
“Classic” Help Buttons?
The only difference between the Slimline™ and the Classic™
Personal Help Buttons is their appearance. They both function
in the same way.
How can I get a Personal Help Button on a wrist strap?
When you received your Philips Lifeline Medical Alert Service, you
were probably given a neck cord, since that is the most popular
way to wear the Personal Help Button. If you would like to order
a wrist strap, contact Philips Lifeline.