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4. Handling Errors and Problems
EN
4.2 Troubleshooting
Problem Cause Remedy
The reading is
extremely high (or low).
Is your arm placed
through the arm cuff
correctly?
Refer to Chapter 3.2.
Talking during the
measurement.
Keep quiet during
measurement.
Carefully read and repeat
the steps listed under
Chapter 3.3.
Are rolled up sleeves
squeezing the arm?
Carefully read and repeat
the steps listed under
Chapter 3.3.
Is the cuff lining in the
arm cuff damaged?
Cancel the measurement
and contact your
OMRON distributor or
Customer Services.
Cuff is not inflated.
Is air leaking from the
arm cuff?
Contact your OMRON
distributor or Customer
Services.
The unit operates normally and measurements
appear to be taken, but...
• Measurements taken by a doctor are higher (or
lower).
• Measurement results are different each time.
Refer to Chapter 8.
No display appears
when O/I button is
pressed.
The AC adapter was
disconnected from the
unit.
Connect the AC adapter.
(Refer to Chapter 2.1.)
The AC adapter was
disconnected from the
power supply.
Connect the AC adapter
to the power supply.
(Refer to Chapter 2.1.)
Readings are not stored
in the memory.
G (guest) was selected,
or no user ID was
selected.
Select the correct user
ID.
(Refer to Chapter 3.3.)