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Check that the push button is
pressed completely in and locked.
Open the slide and make sure that
Penfill
®
is inserted correctly. If Penfill
®
is damaged or empty, change it.
Check that the slide is closed, and
prime Innovo
®
until insulin appears
at the needle tip.
No insulin appears when I prime
Innovo
®
and the push button will
not go in.
The needle may be blocked. Change
the needle and prime Innovo
®
until
insulin appears at the needle tip.
To open the slide, dial back to zero
and press the push button
completely in until it locks. Then
change Penfill
®
as described on
page 22.
Choosing the dose
I cannot release the push button.
Make sure that the slide is closed
completely. The release button is
locked until the slide is closed.
I want to cancel or change
the dialled dose.
Dial back to zero and press the push
button completely in. Your last dose
and the time passed since delivery
will reappear on the display. You can
increase, decrease or cancel the
dialled dose until you press the push
button.
Do not change the dose after you
have pressed the push button.
WHAT DO I DO IF...?
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