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What do I do if...?
Here are the answers to some
questions you might ask when using
your Innovo
®
insulin doser.
Display
The display does not respond
when I turn the dose selector.
Press the release button so that
the push button jumps out before
a dose can be dialled.
The display shows a minus sign.
The dose selector has been dialled
below 0. Dial forward until the
display shows the correct number
of units.
The display is off.
If the display goes off, press the
release button, and the push
button will jump out. Press the
push button completely in, and
the display should reappear. If the
display does not reappear, open
and close the slide. Prime Innovo
®
as described on page 10. If the
display remains off, Innovo
®
is
not working. Do not use Innovo
®
but contact your supplier to get
a new Innovo
®
.
Priming
No insulin appears when I try
to prime Innovo
®
.
The needle may be blocked.
Change the needle and prime
Innovo
®
until insulin appears at
the needle tip.
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