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1. Obtain the failing symptoms in as much detail as pos-
sible.
2. Verify the symptoms by attempting to recreate the
failure by running the diagnostic test or by repeating
the same operation.
Note: To run the diagnostics, refer to “Running the
Diagnostics” on page 23
3. Use the following table with the verified symptom to
determine which page to go to. Search the symptoms
column and find the description that best matches
your symptom; then go to the page shown in the "Go
to" column.
Symptoms (Verified) Go to
Power failure. (The
power-on indicator does not
go on or stay on.)
“Power System Checkout”
on page 10, then use table
in “Power-Related
Symptoms” on page 20.
POST does not complete.
No beeps or error
codes/messages are indi-
cated.
“Symptom-to-FRU Index” on
page 16, then use table in
“No Beep Symptoms” on
page 19.
POST beeps, but no error
codes are displayed.
“Symptom-to-FRU Index” on
page 16.
POST detected an error and
displayed numeric error
codes.
“Symptom-to-FRU Index” on
page 16, then use table in
“Numeric Error Codes” on
page 16.
The diagnostic test detected
an error and displayed a
FRU code.
“Running the Diagnostics”
on page 23.
Other symptoms (such as
LCD display problems).
“Symptom-to-FRU Index” on
page 16.
Symptoms cannot be recre-
ated (intermittent problems).
Use the customer-reported
symptoms, and go to
“Symptom-to-FRU Index” on
page 16.
Audio Checkout
Do as follows:
1. Boot from the diagnostics diskette and start the
program.
2. Go to Interactive Tests on the main menu and select
the Internal Speaker test.
3. If no sound is heard, replace the speaker.
Fan ASM Checkout
To check the fan ASM, do the following:
1. Boot from the diagnostics diskette and start the
program.
8 ThinkPad 240