Two-Year Limited Warranty
Raritan, Inc. (hereinafter referred to as “Raritan”) warrants the Raritan product to be in good working order for
a period of two (2) years from the date of purchase from Raritan or an authorized Raritan reseller. Should this
product fail to be in good working order at any time during this two-year warranty period, please contact
Raritan for technical service. This Two-Year Limited Warranty does not include repair of damage to the
product resulting from accident, disaster, misuse, abuse, non-Raritan modification of the product, nor other
events outside of Raritan’s reasonable control or not arising under normal operating conditions. Raritan makes
no other warranty, either expressed or implied, with respect to this product. Raritan specifically disclaims the
implied warranties of merchantability and fitness for a particular purpose, in particular, in hospital critical care
life-support systems. If this product is not in good working order as warranted above, your sole remedy shall
be repair or replacement as provided above and shall not exceed the price of the defective individual product,
which is basis for a claim. In no event will Raritan nor its resellers or suppliers be liable to you for direct,
indirect, incidental, or consequential damages resulting from any defect in the product or in the manual. In no
event shall Raritan be liable for any loss of profits, loss of equipment or facilities, or the loss of any software
programs or data or the cost of recovering or reproducing the programs or data.
Obtaining Technical Service
To obtain warranty service for a product, contact Raritan Technical Support. It is helpful to call from a phone
located near the product in question; we can probably solve your problem directly over the phone. During the
warranty period, Raritan provides, without charge, certain types of repair and exchange service to keep
products in, or restore them to, conformance with their specifications. At its discretion, Raritan will either repair
or exchange the failing product. Repair parts and replacement products will be furnished on an exchange basis
and will be either new, remanufactured or refurbished, at Raritan’s discretion. The replacement products will
be warranted for the remainder of the warranty period or thirty days, whichever is greater. All replaced parts
and products become the property of Raritan.
To return your product, Raritan will provide you a Return Merchandise Authorization Number (RMA#). The
RMA# must appear on the outside of the package and the items must be shipped to Raritan using the provided
labels. Raritan cannot accept collect shipments. The RMA# will be voided and you will be invoiced for any
advance replacement units, if the RMA material is not received within 30 days of issue. In the event that a
returned product arrives with an invalid or voided RMA#, it will be returned to the sender at the sender’s
expense. Raritan is not responsible for any material without a valid RMA#.
You represent that all returned items are genuine and unaltered. The replacement may not be new, but will be
in good working order and at least functionally equivalent to the item replaced. The replacement assumes the
warranty service status of the replaced item. Many features, conversions, or upgrades involve the removal of
parts and their return to Raritan. A part that replaces a removed part will assume the warranty service status of
the removed part. Before Raritan or your reseller exchanges a product or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
Raritan is responsible for the loss of or damage to your Product while it is 1) in Raritan’s possession or 2) in
transit in those cases where Raritan is responsible for the transportation charges. Neither Raritan nor your
reseller is responsible for any of your confidential, proprietary or personal Information contained in a Product
which you return to Raritan or your reseller for any reason. You should remove all such information from the
Product prior to its return.
