Useful Information
45
Symptom Solution
Unable to select a certain channel • The channel may be blocked by the V-Chip feature or erased
with the add/erase feature.
Multiple images • The station may have broadcast difficulties. Try another
channel.
• Use a highly directional outdoor antenna.
Poor color or no color • The station may have broadcast difficulties. Try another
channel.
• Adjust the TINT and/or COLOR in the VIDEO menu.
No stereo or SAP sound from a known • Make sure the Audio source feature (in the AUDIO menu) is
MTS broadcast MTS broadcastset properly.
The V-Chip password does not work • Change or reset your password.
(U.S. V-Chip system only)
The remote control does not operate • Make sure the TV • CBL • SAT • VCR • DVD mode is set
properly on the remote control.
• Remove all obstructions between the remote control and the
TV.
• The remote control batteries may be dead. Replace the
batteries.
The side panel buttons do not operate • Check the PANEL LOCK feature.
Digital broadcasting screen problem • Check the digital signal strength.
Closed Caption box appears with no text • Make sure the Closed Caption “Text Color” and “Background
Color” are not set to the same color (see page 35.)
Useful Information
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