◦ For Windows:
Open the printer driver setup window, select Custom Settings in Maintenance sheet, select the
Prevent paper double-feed check box, and then click OK.
To open the printer driver setup window, see How to Open the Printer Driver Setup Window.
◦ For Mac OS:
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper
double-feed check box, and then click Apply.
To open the Canon IJ Printer Utility, see
Opening the Canon IJ Printer Utility.
Note
• Prevent paper double-feed function reduces the printing speed.
Check7
Clean paper feed roller.
Cleaning the Paper Feed Roller
Note
•
Cleaning the paper feed roller abrades it, so do this only when necessary.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
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