C-4 Troubleshooting Your PathBuilder S21x Switch
While Setting Up Your Configuration
Pinging the Local
WAN Interface
Once you are successful in getting ping responses from the local LAN interface, you
can proceed to ping the local WAN interface (“ping 10.10.20.1” in the example). If
there is no response, then check the following:
4
If the RX Frame count increases, but the Tx Frame Count does not, the
problem is most likely due to misconfiguration in the IP router Interface
#1. Make sure that the IP addresses and IP address mask (select menu
option Router -> IP Interfaces -> Interface 1) are set properly.
Step Action
Step Action
1
Confirm that the IP interfaces (either 5 or 6) of the WAN link that you
are trying to ping are configured for Enable. (Select menu item
Router->Configure Interface States.)
2
Confirm that the IP address and IP address mask of the WAN interface
you are pinging are configured properly.
