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PROBLEM
I placed a discharged toothbrush on the
charger, but nothing happens.
I placed a completely discharged
toothbrush on the charger, but only one
light flashes and unit still does not turn on.
I had not used this product for several
months and when I tried to use it the
handle would not turn on.
OR
After several months of no use, the
battery is dead.
While using this toothbrush, I see the
lights flash and the vibration stops
momentarily.
While I am using the toothbrush it shuts
off by itself.
CAUSE
1) Plug may not be properly inserted
into the outlet.
2) Confirm outlet is live.
1) A fully discharged power handle will
not operate until it has been charged
for at least 1 hour.
1) A battery-operated device not
used for a long time will gradually
lose charge. The power handle will
gradually lose its charge.
1) The toothbrush has a built-in timer
allowing vibration to pause and the
lights to flash every 30 seconds. The
quadrant timer guides the user to move
to the next quadrant of the mouth.
1) The toothbrush has a timer that
shuts off after 2 minutes of use, the
recommended brushing time.
CORRECTIVE ACTION
1) Insert plug properly into outlet.
2)
Test the outlet with another appliance.
1) Charge for at least 1 hour. The
power handle will require a 24 hour
charge to be fully charged.
1) Charge the handle for 24 hours.
Charge the power handle fully prior
to storage.
1) None.Thisisnormaloperation.
1) None.Thisisnormaloperation.
Still have questions? Go to www.waterpik.com or call Water Pik, Inc. Customer Service.
Toll-FreeNumber:
1-800-525-2774(U.S.A.)1-888-226-3042(Canada).
SENSONIC
®
PROFESSIONAL PLUS TOOTHBRUSH
TROUBLESHOOTING GUIDE