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PROBLEM
Tips
Leakage between the tip and
handle knob.
Pik Pocket
™
Tip
Tear in soft tip.
Water Flosser Base
Hose to the handle leaks.
Reservoir leaks.
Inadequate pressure.
Unit doesn’t start.
CAUSE
1) Tip not fully engaged.
1) Tip is worn.
2) Tip is split.
1)Damagetothehose.
1) Missing black reservoir valve.
2) Black reservoir valve is
upside down.
1) Reservoir not positioned properly.
2) Tip is clogged with debris.
3) Black reservoir valve is clogged.
4) Hard water deposits.
1) Motor not running.
CORRECTIVE ACTION
1) Remove tip and reinstall.
1) Replace with new tip.
2) Replace with new tip and use
ONLYonlowestpressure.
1) Visit www.waterpik.com or contact
Water Pik, Inc. customer service for
a self service repair kit.
1)
Replace reservoir valve. Contact
Water Pik, Inc. customer service for a
replacement valve.
2) Ensure valve is right side
up(seeimagetoright).
1) Re-position reservoir. Press down
firmly on the reservoir.
2)
Back flush tip under faucet or replace tip.
3) Remove reservoir valve and clean
by massaging the valve under warm
running water and place back into
reservoir. Ensure the valve is right-
sideup(seeaboveimage).
4) Add 2 tablespoons of white vinegar
to a full reservoir of warm water. Set
pressure control dial to high, point
the handle and tip into sink. Turn
unitONandrununtilreservoiris
empty. Rinse by repeating with a full
reservoir of clean warm water.
1) Be sure outlet is functioning;
test with another appliance
(checkelectricalresetbutton
and/or wall switch).
WATER FLOSSER TROUBLESHOOTING GUIDE
Still have questions? Go to www.waterpik.com or call Water Pik, Inc. Customer Service.
Toll-FreeNumber:
1-800-525-2774(U.S.A.)1-888-226-3042(Canada).