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ENGLISH 12
Troubleshooting
Problem Probable cause Corrective action
Batteries are drained. Replace all batteries with new ones.Nothing appears in
the display, even
when the power is
turned on.
Battery terminals are not in the correct
position. Batteries are not installed
properly.
Place the batteries with negative and positive terminals
matching those indicated in the holder.
The cuff will not
inflate.
Battery voltage is too low.
( , LOW BATTERY mark
appears). If the batteries are drained,
the mark does not appear.
Replace all batteries with new ones.
The cuff is not fastened properly. Fasten the cuff correctly.
You moved your arm or body during
the measurement.
Make sure you remain very still and quiet during the
measurement.
The cuff position is not correct. Adjust the cuff position.
Raise your hand so that the cuff is at the same level as
your heart.
The device will not
measure. Readings
are too high or too
low.
If you have a very weak or irregular heat beat, the device
may have difficulty in determining your blood pressure.
The value is different from that
measured at a clinic or doctor’s office.
See “3. Why measure blood pressure at home” on page
10.
Other
Remove the batteries. Place them back in correctly, and
try the measurement again.
Note:
If the actions described above do not solve the problem, contact the dealer. Do not attempt to repair the device
yourself.