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Frequently Asked Questions
How will it feel when I am breathing with the S8 Series II?
When you first use your S8 Series II, you may feel uncomfortable breathing against the
airflow. This is normal. You will continue to breathe normally while you sleep. The EPR
setting may also improve comfort. Take time to adjust to this new sensation.
What do I do when I want to get up in the night?
If you need to get up during the night, remove your mask and stop therapy. Always
remember to restart therapy and put your mask on when you return to bed.
What do I do if I feel air leaking out of the mask?
The S8 Series II delivers the most effective treatment when the mask is well fitted and
comfortable. Treatment can be affected by leaks, so it is important to eliminate any
leaks that may arise. For example, try repositioning the mask and adjusting the straps.
If you are using a nasal mask, try to keep your mouth closed during treatment. Air leaks
from your mouth can decrease the effectiveness of your treatment. If mouth leaks are
a problem, a full face mask or chin strap may help. Contact your clinician or equipment
supplier for further details.
If you are using a full face mask and you have problems trying to get a comfortable
mask fit, contact your clinician or equipment supplier. You may benefit from a different
size or style of mask.
Anything special I should do before putting the mask on?
Before wearing your mask, wash your face to remove excess facial oils. This will allow
a better fit and prolong the life of the mask cushion.
Do not use moisturizer when wearing a mask.
My mouth feels dry during treatment – what can I do?
You may experience dryness of the nose, mouth, and/or throat during the course of
treatment, especially during winter. In many cases, a humidifier may resolve this
discomfort. Contact your clinician for advice.
My nose is irritated during treatment – what can I do?
You may experience sneezing and/or a runny or blocked nose during the first few
weeks of treatment. In many cases, nasal irritation can be resolved with a humidifier.
Consult your clinician or equipment supplier for advice.
Can I travel with the S8 Series II?
Your S8 Series II has an internal power supply that enables it to operate in other
countries. It will operate on power supplies of 100–240V and 50/60Hz. No special
adjustment is necessary, but you will require an approved power cord for the region in
which you are using the device.
Your S8 Series II device automatically adjusts to changes in altitude up to 8500’
(2591 m).
Please consult the medical services department of your carrier if you intend to use your
S8 Series II on an aircraft. The S8 Series II complies with US FCC Part 15, Class B
requirements.
Note: Do not use your S8 Series II while the aircraft is taking off or landing.
Can I use my S8 Series II if mains (AC) power is not available?
A DC-12 converter is available to connect the S8 Series II to a 12V or 24V DC power
source. Contact your clinician for details.