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TROUBLESHOOTING GUIDE
Scooter does not run
Scooter suddenly stopped
working while in use
Short run time (less than
15 minutes per charge)
Scooter runs sluggishly
Sometimes the scooter
doesn’t run, but other
times it does
Scooter makes loud
noises or grinding sounds
Problem Possible Cause Solution
Undercharged battery
Loose wires or connectors
Tripped circuit breaker
Undercharged battery
Battery is old and will not accept
full charge
Brakes are not adjusted properly
Riding conditions are too stressful
Tires are not properly inflated
Scooter is overloaded
Brake dragging
Brakes are not adjusted properly
Loose wires or connectors
Motor or electrical switch damage
Chain is too dry
Charge the battery. A new battery should be charged for at least 18
hours before using the scooter for the first time and up to 12 hours
after each subsequent use.
Check all connectors. Make sure the charger connector is tightly
plugged into the charging port, and that the charger is plugged into
the wall.
Check all wires and connectors to make sure they are tight.
The circuit breaker (next to on/off switch) will automatically shut off
the power if the motor is overloaded.
An excessive overload, such as too heavy a rider or too steep a hill,
could cause the motor to overheat. If the scooter suddenly stops
running, wait a few seconds and then push the breaker to reset the
circuit. Correct the conditions that caused the breaker to trip and
avoid repeatedly tripping the breaker.
Charge the battery. A new battery should be charged for at least 18
hours before using the scooter for the first time and up to 12 hours
after each subsequent use.
Check all wires and connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is on.
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 2 years depending on scooter use and
conditions. Replace only with a Razor replacement battery.
Refer to adjusting the brakes instructions on page 5.
Use only on solid, flat, clean and dry surfaces such as pavement or
level ground.
The tires are inflated when shipped, but they invariably will lose
some pressure between the point of manufacturing and your
purchase. Refer to instructions on page 3 of this manual to properly
inflate tires.
Make sure you do not overload the electric scooter by allowing more
than one rider at a time, exceeding the 220 lbs. (100kg.) maximum
weight limit, going up a hill or towing objects behind the scooter. If
the scooter is overloaded, the circuit breaker may trip and shut off
power to the motor. Correct the riding conditions that caused the
overload, wait a few seconds, and then push the breaker to reset the
circuit. Avoid repeatedly tripping the circuit breaker.
Adjust brake at lever (page 5) to allow wheel to spin without brake
contact.
Refer to adjusting the brakes instructions on page 5.
Check all wires around the motors and all connectors to make sure
they are tight.
Contact your local Razor authorized service center for diagnosis and
repair.
Apply a lubricant such as 3 in 1
TM
or Tri-Flow
TM
to the chain.