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Sonic www.pridemobility.com
Any electromechanical device requires occasional troubleshooting. However, most problems that arise can usually
be solved with a bit of thought and common sense. Many of these problems occur because the batteries are not
fully charged or because the batteries are worn down and can no longer hold a charge.
DIAGNOSTIC BEEP CODES
The diagnostic beep codes for your scooter are designed to help you perform basic troubleshooting quickly and
easily. A diagnostic beep code will sound in the event one of the conditions listed below develops.
NOTE: Your scooter will not run unless the beep code condition is resolved and the scooter has been
turned off, then turned back on.
X. BASIC TROUBLESHOOTING
What if all the systems on my scooter seem to be dead?
n Make certain that the key is fully inserted into the key switch.
n Check that the batteries are fully charged. See VI. Batteries and Charging.
n Push in the main circuit breakers reset button. See V. Your Scooter.
n Make certain that all wiring harnesses (battery and front-to-rear) are firmly connected.
n Be sure the power down timer feature hasnt been activated. Fully remove the key from the key switch then
reinsert the key back into the key switch.
What if the motor runs but my scooter does not move?
n Your scooter was probably left in freewheel mode.
n When the manual freewheel lever is pushed rearward, the brakes are disengaged and all power to the motor/
transaxle is cut.
n Push the manual freewheel lever forward then remove the key reinsert the key back into the key switch to
restore normal operation to your scooter.
BEEP CODE CONDITION SOLUTION
(2)
Battery voltage is too low to operate the
scooter.
Charge fully until charger and any meters
indicate completion.
(3)
Battery Voltage is too high to operate the
scooter.
Call your authorized Pride Provider for
assistance.
(5)
Solenoid brake trip. The manual freewheel
lever may be in the freewheel position.
Remove the key, then push the manual freewheel
lever to the drive position, restart your scooter.
(6)
Throttle trip. The throttle control lever
may have been depressed while inserting
the key.
Release the throttle control lever completely,
then reinsert the key.
(7)
Throttle trip. Throttle potentiometer fault
or speed potentiometer fault.
Call your authorized Pride Provider for
assistance.
(8)
The scooter’s motor is disconnected.
Call your authorized Pride Provider for
assistance.
(9)
Possible controller trip. You may be
attempting to install the battery pack while
the key is inserted or the motor controller
may be in overheat protective mode.
Shut down your scooter for a minimum of
several minutes to allow the controller to cool.
Or, try reinserting the key into the key switch.