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www.pridemobility.com Celebrity X LE
VIII. BASIC TROUBLESHOOTING
Any electromechanical device occasionally requires some troubleshooting. However, most of the
problems that may arise can usually be solved with a bit of thought and common sense. Many of these
problems occur because the batteries are not fully charged or because the batteries are worn down and can
no longer hold a charge.
DIAGNOSTIC FAULT CODES
The diagnostic fault codes for your scooter are designed to help you perform basic troubleshooting quickly
and easily. The scooter will either display a diagnostic flash code or emit a beep code in the event one of
the conditions listed below develops.
NOTE: Your scooter will not run unless the fault code condition is resolved and the scooter has been
turned off, then turned back on.
What if all the systems on my scooter seem to be “dead”?
Make certain that the key is in the “on” position.
Check that the batteries are fully charged.
Push in the main circuit breaker reset button. See III. “Your Scooter.”
Make certain that both battery harnesses and the front-to-rear harness are firmly connected. See VII.
“Disassembly and Assembly.”
Be sure the power down timer feature has not been activated. See V. “Operation.”
FAULT CODE CONDITION SOLUTION
(1,1) Controller is hot; the scooter seems to
be losing power.
Shut down your scooter for a minimum
of several minutes to allow the
controller to cool.
(1,4)
(3,3)
Battery charge is low. Charge batteries as soon as possible.
(1,2)
Throttle pot fault
Contact your authorized Pride Provider
for assistance.
(1,3)
Speed pot fault Contact your authorized Pride Provider
for assistance.
(1,5)
Attempting to operate the scooter with
the charger attached.
Turn the scooter key to the off position.
Switch off the charger and remove the
cord from the charger port, then restart
your scooter.
(3,5)
Throttle control lever not at center
position at start up.
Return the throttle control lever to the
center position, turn scooter off, and
then back on.
(3,4)
The manual freewheel lever may be in
the freewheel (forward) position.
Turn the scooter key to the off position.
Push the freewheel lever to the drive
(backward) position, then restart your
scooter.
(3,2)
A brake fault has occurred.
Contact your authorized Pride Provider
for assistance.